surcharge increases?

January 9th, 2009
  • I have been arranging a few YWG-YOW trips. Last Fri, when I started reviewing options, the surcharges came out to about $116. On Sat, I booked an award trip and surcharges were $126. Today, I booked an additional Tango Plus trip and surcharges were $136! I don't have access to the reward ticket to compare details right now, but these look like strange increases.


  • Do these surcharge increases apply to already booked reward tickets?

    I have a business class reward, and for a couple of segments only economy reward seats were available. I was told to call in to check if business seats had opened up. Thanks to KVS^ I was able to see that my MUC-LHR segment was now available in business. I called the Aeroplan Elite desk, and was told that to change the seat assignment (from economy to business on a business award) I would have to pay the new taxes and fuel surcharges that had come into effect since my ticket was issued.

    How can a seat change cause this?


  • I was told last week by an Aeroplan agent that surcharges were going up again. He told me "tomorrow," actually. However it seems it took a couple of days.


  • If you are stopping in London then it could be valid. If you were originally in economy you wouldn't be paying the premium class surcharge or whatever you want to call the tax they charge for business class passengers. Charging new fuel surcharges is bogus though if you ask me.

    Calling again though to avoid the charge is even better.
    We are stopping in London. However, when I "purchased" the award ticket, I was told I was already paying the premium class surcharge, as the award ticket was business, regardless of the actual seat assignments.

    I also like my even better solution:cool:


  • Do these surcharge increases apply to already booked reward tickets?

    I have a business class reward, and for a couple of segments only economy reward seats were available. I was told to call in to check if business seats had opened up. Thanks to KVS^ I was able to see that my MUC-LHR segment was now available in business. I called the Aeroplan Elite desk, and was told that to change the seat assignment (from economy to business on a business award) I would have to pay the new taxes and fuel surcharges that had come into effect since my ticket was issued.

    How can a seat change cause this?

    If you are stopping in London then it could be valid. If you were originally in economy you wouldn't be paying the premium class surcharge or whatever you want to call the tax they charge for business class passengers. Charging new fuel surcharges is bogus though if you ask me.

    Calling again though to avoid the charge is even better.


  • Award surcharges have been lower than comparable revenue ticket surcharges (even excluding GST) for a while. AE/AC may have boosted these over the weekend. I paid $115 for an AE ticket from YYZ-YYJ-YEG-YYZ two weeks ago.


  • OK - I forgot the number one rule I have learned from FT - If I don't like the answer I get from a CS agent, hang up and call again.@:-)

    I just did this, and the seat was switched to business without any charge.

    That doesn't change the fact that the first agent did try to charge me for the change, at which point I said it wasn't worth it for such a short flight.


  • 3 weeks ago I paid 2x $121.80 all in for 2 Executive Class award tickets YWG-YYZ-YWG in August. 50K miles for Classic awards. Only Economy Class tickets available were 64K miles. Can't seem to explain clearly enough to Ms. Gordooo that if she decided earlier when we are going to visit her family in TO, we could likely get economy seats for 30K miles and have more points for a longer trip, or more trips to YYZ.







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